Terms and conditions
General Conditions of Sale - B2B
Beamblast SRL
Company number: BE 1014.988.204
Registered office: Boulevard Bischoffsheim 39/4, 1000 Brussels
Email: contact@beamblast.be
Telephone: +32 470 35 10 34
1. Purpose
Thank you for placing your trust in Beamblast for your cleaning, maintenance, and laser stripping needs. These General Terms and Conditions (GTC) define the terms and conditions of our professional collaboration. By placing an order, you accept our GTC, which govern all services provided by our company.
2. Services offered
At Beamblast, we offer specialized cleaning, maintenance, and laser stripping services, suitable for various types of surfaces and materials (metal, wood, stone, etc.). Each service is subject to a quote detailing the services and conditions of execution.
3. Prices
All our prices are quoted in euros and exclude VAT. They are fixed prices and firm at the time the order is confirmed, except in the event of technical or additional changes agreed upon by mutual agreement. Travel expenses may be added depending on your location, and you will be informed of this when the quote is prepared.
4. Quotations and Orders
A free quote is provided before the services are performed and is valid for 14 calendar days, unless otherwise agreed. These Terms and Conditions apply upon acceptance of the quote by email or signature.
In the event of changes to the services after our on-site inspection or during the work, we reserve the right to adjust prices. These adjustments will always be discussed with you beforehand.
5. Payment
A 20% deposit is required upon ordering, and the balance is due within 7 days of receipt of the final invoice, unless otherwise agreed. In the event of late payment, late payment interest at the statutory rate and a fixed penalty for recovery costs may be applied, in accordance with applicable law.
If you notice an error or have any questions regarding an invoice, please notify us in writing within 7 days of receipt. If you do not respond within this period, we will consider the invoice accepted.
In the event of late payment, statutory interest plus 3% will be automatically applied, as well as a fixed penalty of 10% of the total amount, with a minimum of €150. We therefore encourage you to pay your invoices on time to avoid these additional costs.
6. Withdrawal Clause
In the event of withdrawal by the client after signing the quote and before the agreed services have been completed, we will apply a penalty equivalent to and corresponding to the deposit of 20% of the total amount of the quote. This compensation is used to compensate for the costs we have incurred as well as the loss of earnings related to the cancellation. This amount will be due automatically as soon as the withdrawal is notified to us by the customer via email.
7. Performance of Services
We undertake to perform our services in accordance with the terms of the accepted quote. Completion times are indicative and may be adjusted based on technical or logistical constraints. We rely on you to provide us with adequate access to the work site and any required authorization. In the event of unforeseen access difficulties, delays or additional costs may apply.
8. Guarantees
We guarantee the compliance of the services provided with the accepted quote. Any claim for defects or non-compliance must be made in writing within 7 calendar days of receipt of the service. After this period, the service will be considered accepted.
9. Liability
We provide our services in accordance with current safety standards and hold liability insurance. Our liability is limited to direct damages caused by our work. We cannot be held liable for indirect damages, such as financial losses or equipment downtime.
We cannot be held liable for damages caused by improper use or subsequent poor maintenance of the treated surfaces.
10. Disclaimer
We decline all liability for theft, loss, or damage to our equipment left on site. It is the client’s responsibility to ensure the security of the premises throughout the work. If special measures must be taken to secure the site, it is important to inform us or implement them.
11. Subcontracting
We reserve the right to use subcontractors to perform all or part of the services provided for in the quote. However, we cannot be held liable for the services performed by these subcontractors, as each service provider remains solely responsible for the quality and compliance of their own work.
12. Water and Electricity Supply
In order to provide our services, we require you to provide the necessary water and electricity resources. These items are not included in our quote. If these resources are not available, additional equipment rental fees may apply.
13. Force Majeure
We cannot be held responsible for delays or non-performance of our services in the event of force majeure (strikes, natural disasters, legal restrictions, etc.).
14. Severability
If any provision of these Terms and Conditions is declared null or invalid by a competent court, such nullity shall not invalidate the entirety of these Terms and Conditions. The other provisions shall remain in full force and effect, to the extent not affected by the invalid provision.
15. Intellectual Property
The reports, photos, and videos of our work on your site are the property of Beamblast and protected by copyright. You authorize us to take photos or videos of our work for internal or promotional purposes, provided that they do not disclose any confidential or strategic information.
We would be delighted to share your experience with Beamblast. By using our services, you authorize us to mention your collaboration with Beamblast, as well as to use your logo, in our promotional communications.
If you do not wish your logo, images, or videos to be used for promotional purposes, please inform us before the work begins.
16. Personal Data
The personal data we collect when you place an order is processed in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, and delete your data by contacting us by email.
17. Applicable Law and Jurisdiction
These General Terms and Conditions are subject to Belgian law. In the event of a dispute, we will first favor mediation. If no agreement is reached, the matter will be referred to the competent courts of our company’s registered office.
18. Modification of the General Terms and Conditions
The company may modify these terms and conditions. The General Terms and Conditions in effect at the time the order is placed apply.
General Conditions of Sale - B2C
Beamblast SRL
Company number: BE 1014.988.204
Registered office: Boulevard Bischoffsheim 39/4, 1000 Brussels
Email: contact@beamblast.be
Telephone: +32 470 35 10 34
1. Purpose
First of all, we thank you for the trust you have placed in us by choosing Beamblast for your cleaning, maintenance, and laser stripping needs.
These General Terms and Conditions (GTC) explain how we work together, ensuring a clear and pleasant collaboration. By placing an order, you accept our GTC, which govern all services provided by our company.
2. Services Offered
At Beamblast, we offer cleaning, maintenance, and laser stripping services, suitable for various types of surfaces and materials (metal, wood, stone, etc.). The description sheet detailing our services, as well as their rates and terms of service, is clearly stated in your quote.
3. Prices
All our prices are quoted in euros and include VAT. They are fixed, firm, and final at the time of your order. Travel costs may be added depending on your location, but we will clearly inform you of these costs when preparing the quote.
4. Quotes and Orders
We offer you a free quote before performing our services, valid for 7 calendar days.
The quote will be considered accepted once we have received a deposit of 15% of the total amount, by bank transfer or any other agreed method. This deposit confirms your commitment and marks the beginning of our collaboration.
We would like to inform you that, should modifications be necessary regarding the requested services, or should the initially planned conditions change after our on-site inspection, we reserve the right to adjust the price. We will be happy to explain the reasons and discuss them with you.
5. Payment
Payment for our services is made by bank transfer or any other agreed method, according to the terms specified in the quote. A 15% deposit is required upon ordering, as mentioned above, and the balance is due within 7 days of receiving the final invoice.
In the event of late payment, penalties may be applied in accordance with the legal rate in force. We thank you for your understanding.
6. Right of Withdrawal
In accordance with Belgian law (Code of Economic Law), you have a 14-day withdrawal period, without having to provide a reason or pay a penalty. This period begins the day after you receive the 15% deposit.
7. Cancellation Clause
We understand that unforeseen circumstances can arise. If you must cancel after the legal deadline of 14 calendar days, we will retain the 15% deposit to cover planned services and administrative costs. However, if you cancel before this deadline, the deposit will be refunded in full.
8. Performance of Services
We undertake to perform our services in accordance with the accepted quote. Completion times are indicative and may vary depending on technical conditions and site accessibility.
If access to your service location is restricted or requires special authorizations, please obtain them before our intervention. We cannot be held responsible for any delays or impossibilities for this reason.
9. Guarantees
We guarantee the conformity of the services provided. In the event of a defect or non-conformity, you have two years to file a claim, in accordance with the legal guarantee of conformity.
All claims must be made in writing (email or registered mail), specifying the nature of the defect observed. We undertake to intervene quickly to correct problems resulting from a failure to comply with professional standards or to provide a replacement service, if necessary.
10. Liability
We are committed to complying with safety standards for laser cleaning, in accordance with the Product and Services Safety Act (European Directive 2001/95/EC).
We are liable for direct damage caused by our services. We are covered by civil liability insurance for any damage that may occur during the work.
However, we decline all liability for indirect damages, such as financial losses or loss of use of property, as well as damage caused by improper site preparation by the client.
We cannot be held liable for damages related to improper use or subsequent maintenance of cleaned or stripped surfaces.
11. Disclaimer
We decline all liability for theft, loss, or damage to our equipment left on site. It is the client’s responsibility to ensure the security of the site throughout the duration of the work. If special measures must be taken to secure the site, it is important to inform us or implement them.
12. Subcontracting
We reserve the right to use subcontractors to perform all or part of the services provided for in the quote. However, we cannot be held liable for the services provided by these subcontractors, as each service provider remains solely responsible for the quality and compliance of their own work.
13. Water and Electricity Supply
To ensure we can carry out our work under the best possible conditions, we ask that you provide the water and electricity necessary for the performance of our services. These requirements have not been taken into account in the quote and are considered your responsibility.
If you are unable to provide water or if access to electricity is limited, additional charges may apply for the rental of a generator.
We thank you for your understanding and cooperation! We cannot be held responsible for delays or inability to perform services in the event of a lack of water or electricity on site.
14. Force Majeure
We cannot be held responsible for delays or non-performance of our services in the event of force majeure (strikes, natural disasters, legal restrictions, etc.).
15. Personal Data
The personal data we collect when you place an order is processed in accordance with the GDPR (General Data Protection Regulation). You have the right to access, rectify, and delete your data by contacting us by email.
16. Image Rights and Intellectual Property
At Beamblast, we are proud of our work and love to share it! By accepting our Terms and Conditions, you authorize us to take photos or videos of our work on your site. These photos or videos may be used for promotional purposes on our social media or other communication channels, while respecting your privacy and without disclosing any personal information. These photos or videos will also be kept in our files to provide proof of the work carried out.
These images, as well as any other content we create (reports, videos, technical support, etc.), are part of our intellectual property. This means that they are protected by copyright and may not be used or reproduced without our prior consent.
If you do not wish photos or videos to be taken for promotional purposes on our social media, please let us know before work begins.
17. Severability
If any clause of these Terms and Conditions is declared null or invalid by a competent court, this nullity will not invalidate the entirety of the Terms and Conditions. The other clauses will remain in full force and effect, to the extent that they are not affected by the invalid clause.
18. Applicable Law and Jurisdiction
These Terms and Conditions are subject to Belgian law. If a disagreement arises, we encourage you to first try to resolve it together through a mediation procedure. If necessary, you may always appeal to the competent courts in your region.
19. Modification of the General Terms and Conditions
The company may modify these terms and conditions. The General Terms and Conditions in effect at the time the order is placed shall apply.